Our terms and conditions
1. scope of application
The following terms and conditions apply to all orders placed via our MECHTECH- SiliconeDolls24.com online store.
2 Contractual partner, conclusion of contract
The purchase contract is concluded with the company MECHTECH / Siliconedolls24.com, owner: Andree Schulz
By placing the products in the MECHTECH SiliconeDolls24.com WEB-Shop, we make a binding offer to conclude a contract for this item (subject to errors). The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the "BUY" button. Offers are subject to change. Unfortunately, offers that are inadvertently shown incorrectly, for example, cannot constitute or effect a binding offer.
For your information: Immediately after sending the order, you will automatically receive a confirmation by e-mail and a short time later a supplementary e-mail with a manually created order confirmation in which we provide detailed information on delivery and specification together with any additional requests or side agreements.
A binding contract can also be concluded beforehand as follows:
If you have chosen to pay by credit card, the contract is concluded at the time the credit card is charged.
If you have selected the PayPal payment method, the contract is concluded at the time of your confirmation of the payment instruction to PayPal.
If you have selected the cash payment method, the contract is concluded at the time of confirmation of your payment (see receipt) to our cash desk.
3. shipping costs
Shipping costs are added to the indicated product prices. You can find out more about the shipping costs in the offers.
4. payment
The following payment methods are available in our store:
Prepayment via bank transfer:
If you select the payment method prepayment / bank transfer, we will provide you with our bank details in the order confirmation that we generate automatically and additionally manually. Upon receipt of your payment, we will automatically send you a confirmation of receipt of your advance payment including the planned delivery date, together with a special reference number for your order as an activation number. We deliver your ordered goods recognized after receipt of payment as it has been previously shown in the manually created order confirmation under the item delivery date (see top right).
Instant bank transfer
You pay the invoice amount via the online provider Sofortüberweisungl. After selecting this payment option, simply follow the instructions of this trusted payment provider to complete your payment. This payment method causes us to activate your order / production order immediately. Shortly after completing your payment, you will receive a confirmation email from us via order confirmation.
Credit card / debit cards:
Whether VisaCard or Mastercard - online shoppers can pay simply and securely by credit card via our UNZER Checkout Page. Credit card payments are processed by our payment processor UNZER, Unzer Luxembourg S.A. société anonyme, 1, Place du Marché, L-6755 Grevenmacher, RCS Luxembourg: B 144133. UNZER collects the invoice amount from the customer's credit card account. In the event of assignment, this can only be made to UNZER Luxembourg S.A. with debt-discharging effect. The credit card will be debited immediately (automatically) after the customer's order has been sent in the online store. The provider remains responsible for general customer inquiries, e.g. regarding goods, delivery time, dispatch, returns, complaints, revocation declarations and returns or credit notes, even if the payment method of credit card payment via Unzer Luxembourg S.A. is selected.
Payment by invoice and financing
In cooperation with Klarna Bank AB (publ), Sveavägen 46, S-111 34 Stockholm, we offer purchase on account and installment purchase as payment options. Please note that purchase on account and installment purchase are only available to consumers and that payment must be made to Klarna in each case. The use of these payment methods also requires a positive credit check.
Invoice
The payment period is 14 days from dispatch of the goods/ticket/ or, in the case of other services, the provision of the service. The full terms and conditions for purchase on account for deliveries to Germany can be found here and the full terms and conditions for purchase on account for deliveries to Austria can be found here: KLARNA Terms and Conditions.
Installment purchase
With Klarna's financing service, you can pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (but at least ? 6.95) or under the conditions otherwise specified in the checkout. Payment in installments is due at the end of each month after Klarna has sent you a monthly invoice. Further information on installment purchases including the General Terms and Conditions and the European Standard Information for Consumer Credit can be found here: (KLARNA-AGB ). Installment purchase is only offered in the EU.
Data protection notice
Klarna checks and evaluates your data and exchanges data with other companies and credit agencies if there is a legitimate interest and reason to do so. Your personal data will be treated in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations for Germany/Austria.
Cash payment on collection
You pay the invoice amount in cash on collection.
5. collection by the customer
We do not only deliver by mail order. You can collect the goods yourself from us at any time on request.
6 Retention of title
The goods remain our property until full payment has been made. For entrepreneurs, the following also applies: We reserve title to the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the goods subject to retention of title in the ordinary course of business; you assign to us in advance all claims arising from this resale - irrespective of any combination or mixing of the goods subject to retention of title with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations.
7. transport damage
The following applies to consumers: If goods are delivered with obvious transport damage, please complain about such defects to the deliverer as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, you will help us to assert our own claims against the carrier or the transport insurance company.
The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration shall pass to you as soon as we have delivered the goods to the forwarding agent, carrier or other person or institution designated to carry out the shipment. The obligation to inspect and give notice of defects regulated in § 377 HGB applies to merchants. If you fail to notify us as stipulated therein, the goods shall be deemed to have been approved, unless the defect was not recognizable during the inspection. This shall not apply if we have fraudulently concealed a defect.
8 Warranty and guarantees
The statutory liability for defects applies. Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online store.
Customer service: You can reach our customer service for questions, complaints and claims on weekdays from 9:00 a.m. to 6:00 p.m. by calling +49 (0) 4748 820 347 or by e-mail at: info @mechtech-support.de or directly in our office / showroom in 27616 Beverstedt, Bokel, Mühlenstraße 9.
9. storage of the contract text
We save the text of the contract and send you the order data and our GTC by e-mail. You can also view the GTC at any time here on this page (MECHTECH-AGB) at any time. You can view your past orders in our customer login.
10. liability
We are always liable without limitation for claims based on damage caused by us, our legal representatives or vicarious agents
- in the event of injury to life, limb or health,
- in the event of intentional or grossly negligent breach of duty,
- in the case of warranty promises, if agreed, or
- insofar as the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, our legal representatives or vicarious agents, liability shall be limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.
11. right of withdrawal
a.) You can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, e-mail) or - if the goods are delivered to you before the deadline - also by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations under Article 246 § 2 in conjunction with § 1 para. 1 and 2 EGBGB and our obligations under § 312 g para. 1, sentence 1 BGB in conjunction with Art. 246 § 3 EGBGB. Timely dispatch of the revocation or the goods shall suffice to comply with the revocation period. The revocation is to be sent to:
M E C H T E C H
Owner: Mr. Andree Schulz
Mühlenstraße 9
27616 Beverstedt (district of Bokel)
Fax: 04748/821 304
Email: info@dreamdoll.de / info@mechtech-support.com
Consequences of revocation: In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) surrendered. If you are unable to return or surrender to us the performance received and benefits (e.g. benefits of use) or only partially or only in a deteriorated condition, you must pay us compensation in this respect.
You only have to pay compensation for the deterioration of the item and for any use made of it if the use or deterioration is due to handling of the item that goes beyond checking its properties and functionality. Testing the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail store, for example. Goods that can be sent by parcel post are to be returned at our risk. You have to bear the regular costs of the return shipment if the delivered goods correspond to those ordered and if the price of the item to be returned does not exceed ? 40.00 or if, in the case of a higher price of the item, you have not yet provided the consideration or a contractually agreed partial payment at the time of revocation. Otherwise the return shipment is free of charge for you. Items that cannot be sent by parcel post will be collected from you. Obligations to reimburse payments must be fulfilled within 30 days.
The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.
b.) Special notes:
There is no right of revocation for contracts for the delivery of goods that are manufactured according to customer specifications or are clearly tailored to personal needs or that are not suitable for return due to their nature (e.g. hygienic articles, unique items, custom-made products, erotic works of art) and have already been paid for by the customer, binding the contract. There is no right of withdrawal for hygiene articles that have been used (used / used hygiene articles).
In particular, goods intended for direct skin contact must be returned unused and in absolutely new condition (e.g. in unaltered plastic or blister packaging / in the case of love doll models in a virgin condition).
If an order is canceled by a customer after activation and clearly after the start of production, and if our special instructions are included, we will deduct a cancellation fee of 20% of the purchase price, plus the costs of shipping, etc.
12. dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here https://ec.europa.eu/consumers/odr/. We are not obliged or willing to participate in arbitration proceedings before a consumer arbitration board. You can reach the General Consumer Arbitration Board of the Center for Arbitration e.V. at the address: Straßburger Straße 8, 77694 Kehl am Rheinn, www.verbraucher-schlichter.de.
Customer service: You can reach our customer service for questions, complaints and objections on weekdays from 9:00 a.m. to 6:00 p.m. by calling +49 (0) 4748 820 347 and by e-mail at: info @mechtech-support.de or directly in our office / showroom in 27616 Beverstedt district Bokel, Mühlenstraße 9.
13. final provisions
If you are an entrepreneur, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.
If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our registered office.
14 Contract language
The language available for the conclusion of the contract is German.
15. protection of minors
To conclude a contract, the minimum age of 18 years must have been reached. We do not sell to minors or adolescents. No goods will be delivered to young people under the age of 18.
GTC created free of charge with Trusted ShopsLegal copywriter in cooperation with Wilde Beuger Solmecke Attorneys at Law.
